RingCentral for Zuper
Enable your field service teams to communicate with customers via call or SMS and access service details in one unified platform.
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ALSO AVAILABLE FOR
- AT&T Office@Hand
- Avaya Cloud Office
- BT Cloud Work
- Rainbow Office
- RingCentral with Verizon
- TELUS Business Connect
- Unify Office
- Vodafone Business UC
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
Zuper for RingCentral
Zuper is the leading field service management platform that streamlines processes such as scheduling, dispatching, and invoicing for field service businesses. The Zuper for RingCentral app will enhance your customer interactions by providing you with quick access to customer profiles during calls and allowing you to send instant SMS alerts to keep them updated on the progress of their service. With this app, you can also centralize communication between your customers and field technicians, ensuring that technicians can reliably reach customers without revealing their personal phone numbers.
The RingCentral widget appears as a popup within the Zuper web app,and it allows you to:
- Use the dial pad from the widget to make and receive calls directly from your Zuper web account
- Access a 360-degree view of the caller. The platform identifies and redirects the service reps to the appropriate customer profile and provides access to job history and other relevant information
- Move the widget around the web app and keep working within Zuper without fear of call disconnection
- Automatically log calls in your call history and save new leads and contacts
- Create customer profiles on-the-go with automated lead capture during calls
- Send text notifications to customers and communicate service progress and job updates via Zuper’s integrated SMS feature